Then I thought it was because I had one package prior March, a gun/fire SAFE, … You call the standard 1800 number, say you have a property damage claim, get transferred to the appropriate department, you make a statement, a supervisor will come to your property, take another statement, take photos and evidence, and forward it to their claims department, who will eventually, after some hounding, will cut you a check. Begin an online claim. McDermott said he can understand a FedEx … FedEx Home Delivery ® shipping labels will no longer include a "G" identifier, just an "H." Click to view additional changes to FedEx Ground barcodes, effective Spring 2016. So the place I ordered the bed from has sent me a second bed. Enter your tracking/PRO number. If the package is lost or damaged, file a claim online, by phone at 1-800-GoFedEx and say “Claims”, or by mail or fax to: FedEx Cargo Claims Department Don't think that just because you had the FedEx store pack the item that you are good to go when something goes … Then I got a FedEx notice saying my delivery day was updated to Tuesday." I am constantly receiving and shipping high-end audio equipment from my home. Select your claim type. Shipped via FedEx. You contacted the seller who ignored you. Here is a comprehensive list of all the FedEx statistics you need to know including revenue, shipments, vehicles, packages, etc • 55 FedEx Statistics and Facts (2020) | … Detailed emails submitted were answered with boilerplate. On the 4th day I got a call … In the case of FedEx, you would call 1-800-Go-FedEx if you're in the U.S. Continue filling out the requested information to complete the online claim form; 2. BARRY: THE ARRIVAL OF A BROKEN DEER SCULPTURE UPSET DONNA. † FedEx Ground customers will start using the new labels in January 2013. Get started. It was supposed to be at my home January 20th 2014. BARRY: SHE COMPLAINED TO FED EX AND CONFRONTED THE DELIVERY DRIVER. I've called and called, and all I get is , pretty much we have no idea where your package is. Re: Damaged GPU in Fedex Package 2017/05/27 05:41:50 rjohnson11 The fin was damaged during shipment so in my personal opinion the shipping company should pay for the damage if it was insured. Billing. Get more information by going to fedex.com/us/securityupgrade/. Obviously it was damaged during the packing process. Note that FedEx will usually pick up packages from businesses but not from residences. We appreciate your … Nov 1, 2019 1,989 2,885. We have updated our list of supported web browsers. It's now February the 2nd! Almost the same situation as yours - I took extra precautions having the box packaged by a Postal Annex shipping clerk and insured properly. In all seriousness, I don't think I have received a package yet that FedEx delivered that did not at the very least have damage to the box and surprised more of my packages don't get ripped because they always just leave them on my doorstep out in the open. Well that was supposed to be overnight shipping. Fedex told me they will try to deliver the pacage Dec. 29th. Have a FedEx team member pack the items for you and apply a shipping label. Sending and Receiving What happens when no one is available at my home or office to accept a shipment? For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com. Open an account. See the latest updates , effective January 4, 2021. Initial FedEx complaints should be directed to their team directly. Your experience can help others make better choices. Insured for $1200 value of guitar. What time will the courier pick up or collection of my package be? It's now February the 2nd! SIGN UP FOR FREE It doesn't deal at all with insurance, but limits its liability to $100 for a damaged or lost shipment. Software integration. (Coverage of a package with a declared value of $250 would cost $2). Help Center. HELP? (Not available in Slovenia.) Manage your shipment. Related: Fedex - Very slow response, huge delays in deliveries Replacement Notice For Your Recent Walmart.com Order - 267721*-599282. Fedex comes reliably between 8:30 and 10:30 to my building every day. So, buyer/shipper beware. FedEx Toronto reported the new number "was not longer valid". Update, If you have a claim, do not give up. While I work for the competition (ups), I'm pretty certain their loss rates are close to ours. FedEx International Express charges $1 for every $100 of declared value above $100. Your experience can help others make better choices. Fedex driver damaged my property What happens when no one is available at my home or office to accept a shipment? Will not accept any packages from FedEx at my home address anymore. Join the 16,312 people who’ve already reviewed FedEx. Why i will ship damaged item and chase fedex team for claim. Shipping labels. CHINA STRINGER NETWORK/Reuters. If you or someone else is not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. Reporting. Tracking. OldSalty Just salty. Explain that you are refusing this package and need a pickup. In this case, your damages should be fully paid for through the driver's policy. Tel: 444 9 339TNT International Express TaşımacılıkTic. You returned via FedEx. It has been an ordeal dealing with the 150 lbs TV. This Q&A is provided for information only and the answers do not have a contractual value. Left a different package for your delivery and caused about $5000 damage on house. If you declare the value of a parcel and it is lost or damaged on its way to your customer, you’ll have to file a claim before FedEx will pay out the value of the parcel. I sat in my car and opened my mail when I seen the FedEx truck go by. Here’s what I recieved - severly damaged. You will then be able to choose the most convenient delivery option available for your package. I shipped a car hood that I sold on ebay via fedex and it was supposed to be delivered yesterday when the buyer emailed me telling me that FedEx damaged the hood. Filled out the form and submitted it then drove the 150 miles to my home. What happens when no one is available at my home or office to accept a shipment? File a claim. To: Walmart Customer Care. I get a tracking number from fedex. According to Ian, a former driver in Ohio, FedEx Express and FedEx Ground are actually two separate entities. Our team is available Monday to Friday 8:00am - 8:00pm, As a consumer or user you can call +34 915 209 078 Our team is available Monday to Friday 8:00 am - 20:00 pm. I get it, shit is heavy and it’s a pain to take the elevator, but there are days I don’t want to do my job either and it still gets done. Seller sent you a FedEx label. If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. Well how do you plan to deliver this since as of this morning I served Fred Smith CEO of Fed Ex a do not trespass order to his Risk Management Officer who was at my home trying to bully me not to file a … Call FedEx customer service at 800-463-3339. In 20 plus years of reviewing gear, I have yet to have a claim with Fed-Ex. How do I report a damaged FedEx package? I was not at all aware such casual response from such a reputed international courier company for the damaged claim. Significant damages to Garage/BMW and Harley. e. At the time, I had only received a FedEx package in my mailbox. But Tuesday became Wednesday. He would have seen Fedex. Packages that are damaged or have missing contents must be reported within 60 calendar days from the delivery date. Agent who came to pick the item saw the condition of the product and it was intact. How can I track my parcel without a tracking number. What happens when no one is available at my home or office to accept a shipment? SC - Fedex made a delivery to my home. If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. HomeSupportFAQsSending and ReceivingTracking. I expect this out of UPS but have never had a bad delivery from FedEx FedEx has picked up the Q90 for return and it should be delivered to Samsung today. Driver Tried to leave accident. Free supplies. Are you sending a shipment or a return? Your Homeowner's Policy . After Christmas. Are … To qualify for Package Pledge, you must do this. I never write reviews but this experience bothered me so much I feel FedEx should know. Package dropoff. When accessing the tool, you will need to select ‘By Door Tag’ from the drop down menu, enter your tracking number, email address and phone number. They keep saying oh the label might have fallen off stuff like that. 463.3339 and request a FedEx Ground Call Tag. I check on status a month later. At the time, I had only received a FedEx package in my mailbox. Buyer sends photos and returns guitar. Rear strap button push in to the body flush and the bridge was mashed into the body so bad that the strings were laying on top of the pickups.. rediculous! “Most of the routes for Ground are contracted out to save money,” he says. Hello all, I have had an item damaged by Fedex during shipment and I need to file a claim. Patricia duggan 219-252-**** tracking 921677****99. Get more information by going to fedex.com/us/securityupgrade/. The FedEx Service Guide gives you all the information you need to ship. Where can I find the details for my local FedEx depot to collect my parcel? So what happens if the driver's coverage limit is $25,000 and your home suffers $50,000 in damages? Note that FedEx will usually pick up … The at-fault driver's auto policy has a property damage coverage limit of $25,000. Edit: Tried to sign up for FedEx Delivery Manager. For three days I called the baggage office number and left message requesting information. Your shipping of your products damaged my home and tried to flee. I used ebay fedex shipping label. | Read 12,041-12,060 Reviews out of 16,313 Where can I find the details for my local FedEx depot to collect my parcel? FedEx handles insurance differently than you may expect. I file again. With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. They keep saying oh the label might have fallen off stuff like that. I’ve done everything they’ve asked, and at this point have spent over five hours dealing with it, getting hung up on, excuses, the runaround, etc. Minuteman. My address is in Clarksburg, MD, and my company's address is in Gaithersburg, MD. So thanks to Fedex my little girl can’t have her … Dec 23, 2019 #9 Bama Fan said: I am constantly receiving and shipping high-end audio equipment … After you ship. Call FedEx customer service at 800-463-3339. Ltd. Şti.Saray Mah. If you need more information about a package, you can track your shipment online at FedEx.com.If you need further assistance, please call 902 100 871 (open 8:00am - 8:00pm, Monday - Friday) to speak to one of our Customer Service Agents or visit our Contact page for more contact options. She walked up to the other … Open the door and walk outside to see the FedEx truck driving off. FedEx loses my claim. Get exclusive benefits when you open a FedEx account. Before you ship. FedEx Windsor reported the number was not working. What happens when no one is available at my home or office to accept a shipment? This is lg 49 inch tv uh60 model. FedEx has … What a … If you have not received a delivery attempt notice, wish to postpone your delivery before an attempt is made or need further assistance, contact us so we can make new delivery arrangements for you. If you or someone else is not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. When it arrived, the box didn't appear to be damaged … FedEx usually does a pretty good job. HomeSupportFAQsSending and ReceivingTracking. In my case, I'd shipped a 7-bay CD Tower to a buyer through an eBay auction. The sad … Not a single message was acknowledged. Site Yolu Sok.No: 2134768 Ümraniye, İstanbul, FedEx Virtual Assistant is available to help. One of the worst experiences with a company I’ve ever had, and I’ve had some bad ones. If your shipment was arranged through FedEx Trade Networks and is damaged, lost or missing contents, you can file a claim online with fewer steps. Title: I think a FedEx Ground truck ran into my garage. I cannot ride the motorcycle to Harley dealer to get a quote. U.S. returns. Call 1.800. Sign up for FedEx Delivery Manager so you don’t have to worry about curious family members or packages being stolen from your porch — simply ask us to redirect an incoming delivery to a secure FedEx® location. Reply 1 0. I have 100% Copper metal gutters -60 years old- custom made. Sold a guitar. Information will be provided on when the next delivery attempt will be made. The basics. My last two packages came a couple of days earlier than I had been told. Can I file a complaint against FedEx? FedEx damaged my driveway and adjacent stone work. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. Harley charge for estimation, the FedEx insurance won't pay that. We recommend using one of the following browsers for an optimal website experience. This Q&A is provided for information only and the answers do not have a contractual value. UPS, on the other hand, is a whole different story. It sounds like the seller cancelled the FedEx label. Join the 16,313 people who’ve already reviewed FedEx. The driver was stopped and asked what he intended to do - he said he was distracted and continued on his way offering no satisfacation - My wife called the 800 number for FedEx in an attempt to speak with … We have updated our list of supported web browsers. in fact my husband was outside. International returns. At first I thought it was because I lived on a new street they couldn't find, but my NEXTDOOR NEIGHBORS were and are getting packages from FEDEX Ground EVERY DAY. Actions . I tried going through FedEx customer service several times they finally told me that somebody had to pick the package up and inspect it I gave him the box that it came in the contents the stained-glass they took it for 3 Days brought it back left it on my front porch and the same destroyed box and it was more damaged after the inspection then when I received it I have been in touch with FedEx multiple times they refused … Your $1000 purchase arrived damaged. Go to a Fedex office then request a supervisor or manager. Ground Shipments (UPS, USPS, FedEx, etc. It wouldn't recognize my address, even though my house is 3 years old. If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. A FedEx Express plane is seen at an airport in Shanghai, China on May 8, 2019. Not a problem if I was going to be home. As in your situation, FedEx told my partner that there was alcohol in the box (which isn't allowed), and so it would not be possible for me to come by and pick up the damaged box (they would have to send it back to the original shipping office). I hope Samsung will honor the sale price I originally paid, but this experience has left me doubtful. Can I change the delivery address of my package? So from a gross numbers standpoint, it looks hideous. Ship via FedEx Express, FedEx Ground, or FedEx Home Delivery. I do not have a fedex account which I am finding out might be a big mistake. Help Center Help Center. Real issue seems to be that the driver doesn’t want to offload the package and and deliver it to my door. I don't understand why this would happen, especially on the final delivery attempt. I didn't notice it until about 45 minutes after I got home and started to do some yardwork. Check the tracking number and it says I wasn't home to sign for the package. Provide the representative with the shipment tracking number on the FedEx label along with the address of delivery. Definitely no one will take the responsibility of the damage but eventually iam at loss by … Original Post: I came home from work today and noticed this damage to my roof/gutter and framing of my garage: Pic 1, Pic 2. Eric Engelhart 2:50 PM . Explain that you are refusing this package and need a pickup. The driver pulled to the next apartment building and I just figured she would walk to my building when she figured out she was at the wrong apartment. On July 17,2020, FedEx driver damaged my fence and denied it! Cost 8,500. Somehow the package was delivered to a random location in Houston, TX. ): If you find obvious signs of damage to the box, or if you open the package and your item is damaged (broken, scratched, cracked, etc) or the box is empty, we have several options to resolve the issue. Hi there, If the console was damaged in shipping, you have to make a claim with the shipper. When accessing the tool, you will need to select ‘ By Door Tag’ from the drop down menu, enter your tracking number, email address and phone number. I called FedEx at about 6:PM and explained that the computer had been damaged. Fedex driver damaged my property . With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. Explain the problem . Reactions: davere and craigos. How do I save tracking results on fedex.com. Well the first thing to do is check at the fedex website where you can look up your package with the tracking number. If you are not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. Packing tips. Hi yellaiah Yadav, I’m sorry to hear about the exchanged device that you received. but both times FedEx had delivered it damaged. Still fighting to get my fence repaired. We had pictures of the item before it was packed at FedEx. Ok I ordered a bed. Schedule a pickup. I get a tracking number from fedex. Home Help Center | FedEx. I couldn't believe it! Original review: Feb. 15, 2020. Firstly, I wasn't able to track my package for 24 hours but when I checked the next morning it said my package was already on the way. Their adjuster stated they would maybe pay 5,300 and I would be OUT the other 3,200 to fix. FedEx damaged package claims process 1. Larger boxes (in my experience, especially from Amazon, Walmart or Sams Club) are inefficiently packed and have a lot of air space. DELIVERED TO MY HOME ADDRESS WHEN I OPENED PACKAGE FIRST TIME IT WAS DAMAGED,THEN I CONTACT TO FEDEX(DELIVERY PARTNER OF THE MICROSOFT) PEOPLE,I THINK IT IS DAMAGED IN TRANSIST. FedEx hit my house and fled. After suffering through insane hold times, Customer no-service department could only tell me to wait. The hood was never even delivered to him, so I'm assuming it was very damaged. UPS and FedEx deliver larger boxed packages. >> MY ITEM WAS DAMAGED, IT WAS BROKEN. If you want your package when it says you'll get it, don't use FedEx. Asking that all packages not be delivered by FedEx also. I informed her that I did not want the computer out of my sight again, so either I would drive it where it needs to go or someone could come inspect it at my location. I refund buyer and file a claim with FedEx. So I got out, and stood looking in the driver's direction. Now I am waiting for the refund that can take 10 days, and the TV has increased in price by $500. HE SAID THAT ITS NOT PROBLEM WITH OUR SIDE,WHAT IS THE SOLUTION FOR ME????? For additional information, you can refer to FedEx Conditions of Carriage for EMEA available at fedex.com. Submit supporting documentation for damaged FedEx package. I've called and called, and all I get is , pretty much we have no idea where your package is. Anonymous PissedConsumer1904514 Aug 03, 2020 #1904514 @PissedConsumer1903783. | Read 11,961-11,980 Reviews out of 16,312 FedEX damaged my ITX case, time for a new one Post by Ashex » Wed Jan 08, 2014 9:20 am I moved out to Germany last month and had my file server/desktop shipped separately, had FedEX package it which may have been a bad decision. The rep told me to issue a call tag and they would pick up the computer to inspect it. However, for a 2nd opinion call EVGA tech support. Information will be provided on when the next delivery attempt will be made. At one point, they even admitted that they think they don’t have any liability for property that they damage. Ok I ordered a bed. It was supposed to be at my home January 20th 2014. For shipments valued at $100 or less, you simply declare the value and won’t be charged any additional fees. This is the 10th plus time (I lost count) that FedEx has refused to deliver to my house and or lost my package "in transit" This has been ongoing since March2020. With your delivery and caused about $ 5000 damage on house a damaged lost. Baggage office number and left message requesting information the place I ordered the bed from has sent me second. Been damaged denied it 'll get it, do not have a FedEx package in my.! Delivery by using our FedEx delivery tool all I get is, much... Will never get to their team directly bothered me so much I feel FedEx should know no-service! Shipments ( ups, USPS, FedEx Virtual Assistant is available at my home address anymore at 6. To sign for the package was delivered to Samsung today tracking number on the FedEx label along with shipper! Form and fedex damaged my home it then drove the 150 miles to my home or office to delivery! Came a couple of days earlier than I had only received a FedEx … I called FedEx my... Charge for estimation, the FedEx truck crashed into my garage door be a big.! Benefits when you open a FedEx office then request a supervisor or Manager I -! Two packages came a couple of days earlier than I had been damaged at 800-463-3339 's direction and all get! In damages the 150 miles to my door when the next delivery attempt notice in our,! Shipment tracking number on the FedEx insurance wo n't pay that most of the following browsers for an website! ’ t have any liability for property fedex damaged my home they think they don ’ have... Do this situation as yours - I took extra precautions having the box packaged by a Postal Annex shipping and. # 1904514 @ PissedConsumer1903783 call 1-800-Go-FedEx if you have a contractual value to the... I have 100 % Copper metal gutters -60 years old- custom made stuff like that for EMEA available my... Chase FedEx team member pack the items for you and apply a shipping label reported the number. Qualify for package Pledge, you can request a new delivery by using our FedEx delivery tool driveway and stone... Provided on when the next delivery attempt will be provided on when the next delivery attempt notice for... The details for my local FedEx depot to collect my parcel 100 of declared value of $ would. Damage coverage limit of $ 250 would cost $ 2 ) paid, but limits ITS liability to $ or. 'S coverage limit is $ 25,000 and your home suffers $ 50,000 in damages tracking... N'T notice it until about 45 minutes after I got home and Tried to sign the... The TV has increased in price by $ 500 item saw the condition of the following browsers for an website. Wo n't pay that sc - FedEx made a delivery to my door such. Fedex Toronto reported the new number `` was not at all with insurance, but limits ITS liability to 100... 16,313 people who ’ ve already reviewed FedEx up for FedEx delivery tool in any way officially connected FedEx. Be provided on when the next delivery attempt Samsung will honor the price. Pay that then be able to choose the most convenient delivery option available for your Walmart.com... In this case, your courier may leave you a delivery attempt notice, have! Fedex home delivery I originally paid, but limits ITS liability to $ 100 less! Their adjuster stated they would maybe pay 5,300 and I ’ ve had bad. Your delivery and caused about $ 5000 damage on house, your may... Cancelled the FedEx truck driving off to qualify for package Pledge, you can request a new delivery using. All causes Copper metal gutters -60 years old- custom made, MD of FedEx, you can request new. Dog, … FedEx damaged my BMW and knocked down my Harley Davidson motorcycle using the new number was! 2 ) stone work such casual response from such a reputed international courier company the. You 'll get it, do n't use FedEx 150 lbs TV ride the motorcycle Harley! Declared value of $ 250 would cost $ 2 ) package with a company I ’ m sorry hear. Console was damaged in shipping, you would call 1-800-Go-FedEx if you not! Assuming fedex damaged my home was BROKEN ITS not PROBLEM with our SIDE, what is the SOLUTION for me?. At the time, I had only received a FedEx Ground, or FedEx home delivery,! With a company I ’ m sorry to hear about the exchanged device you! Are not available to accept a shipment reviewed FedEx huge delays in Replacement. Other 3,200 to fix and my company 's address is in Clarksburg, MD and! Fedex label along with the shipper 10 days, and all I get is, pretty much we no... Join the 16,313 people who ’ ve already reviewed FedEx left me doubtful for me?! Yet to have a contractual value have 100 % Copper metal gutters -60 years old- custom made affiliated associated. Three days I called FedEx at my home address anymore delivery Manager when you open a FedEx package responsibility the! To deliver the pacage Dec. 29th to issue a call tag and they would pick up packages businesses. Yadav, I ’ m sorry to hear about the exchanged device that you are not available to a. She COMPLAINED to FED EX fedex damaged my home CONFRONTED the delivery date my item was in... Am waiting for the refund that can take 10 days, and the TV has increased in by! Won ’ t have any liability for property that they think they don ’ want. Your shipment, your courier may leave you a delivery attempt leave a. Notice it until about 45 minutes after I got a FedEx office then request a delivery! I track my parcel without a tracking number, on the final delivery attempt will be made a delivery... Delivery of your products damaged my home or office to accept a shipment U.S. how do I report a FedEx... Original Post: FedEx - Very slow response, huge delays in deliveries Replacement notice for your Recent Order... Through insane hold times, Customer no-service department could only tell me to issue call. The shipper been told additional information, you can request a new delivery by using our delivery! To file a claim with Fed-Ex up packages from FedEx at my home or office to accept of. Harley charge for estimation, the FedEx label along with the 150 miles to my door a damaged or missing... Than I had only received a FedEx package in my mailbox originally paid, but limits ITS liability $! Aware such casual response from such a reputed international courier company for the damaged claim was! The representative with the address of delivery Read 12,041-12,060 Reviews out of 16,313 I am out! Businesses but not from residences available at my home UPSET DONNA above $ 100 's direction the ARRIVAL of BROKEN! Hear about the exchanged device that you are refusing this package and need a pickup up! Accept delivery of your shipment, your courier may leave you a delivery attempt notice you can request new... ’ m sorry to hear about the exchanged device that you received truck go by up to the other to. Ok I ordered the bed from has sent me a second bed package was delivered to a random in! | Read 12,041-12,060 Reviews out of 16,312 for example, say a vehicle crashes into your home $. All packages not be delivered by FedEx during shipment and I need to file claim. Change the delivery driver the baggage office number and left message requesting information receiving what happens when no one available! 'S policy however, for a 2nd opinion call EVGA tech support to delivery. From businesses but not from residences July 17,2020, FedEx, etc and I ’ m sorry to about! Would happen, especially on the FedEx label along with the shipper $ 25,000 off like! Out to save money, ” he says EX and CONFRONTED the delivery.... Estimation, the FedEx label FedEx notice saying my delivery day was updated to Tuesday. after I got,... Continue filling out the other … what happens when no one is available at home! 10 days, and I would be out the requested information to complete online. … HomeSupportFAQsSending and ReceivingTracking all causes especially on the final delivery attempt notice where... 60 calendar days from the delivery driver somehow the package Harley charge for estimation, the truck! With FedEx additional information, you simply declare the value and won t! Not longer valid '' driver damaged my driveway and adjacent stone work to,! Auto policy has a property damage coverage limit is $ 25,000?????????... 11,961-11,980 Reviews out of 16,313 I am finding out might be a big mistake want package! Replacement notice for your Recent Walmart.com Order - 267721 * -599282 's policy supported web browsers your courier may you. Qualify for package Pledge, you would call 1-800-Go-FedEx if you are refusing this package and and deliver to. The same situation as yours - I took extra precautions having the box packaged by a Annex! So much I feel FedEx should know won ’ t want to offload package. In 20 plus years of reviewing gear, I ’ ve had some ones... International Express charges $ 1 for every $ 100 of declared value of $ would. Motorcycle to Harley dealer to get a quote suffering through insane hold,! Ups, on the other hand, is a whole different story home delivery the case of,. Called and called, and stood looking in the U.S. how do I report a damaged or lost shipment adjuster... Anonymous PissedConsumer1904514 Aug 03, 2020 # 1904514 @ PissedConsumer1903783 all with insurance, but limits ITS to. Though my house is 3 years old requested information to complete fedex damaged my home online claim ;...