GDPR Policy

At TrustReview.net, we take your privacy seriously and are committed to protecting your personal data. This GDPR (General Data Protection Regulation) Policy outlines how we collect, use, store, and protect your personal data in compliance with the GDPR, which is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA).

By using TrustReview.net, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described below.


1. Data Controller

The data controller for the purposes of this GDPR Policy is:

TrustReview.net

Email: support@trustreview.net

Address: Newton Stewart, DG8 9PX, UK


2. Personal Data We Collect

Personal Data is any information that can directly or indirectly identify an individual. We collect the following types of personal data:

  • Account Information: When you sign up for an account, we collect your name, email address, username, and password.

  • Review Information: When you leave a review, we collect the content of your review, rating, and your username.

  • Communication Data: If you contact us for support or inquiries, we collect your name, email address, and any information you provide in your message.

  • Usage Data: We collect information about your activity on TrustReview.net, including your IP address, browser type, and the pages you visit.

  • Cookies and Tracking Technologies: We use cookies to track your activity on the Site. Please see our Cookies Policy for more details.


3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds under the GDPR:

  • Consent: By using TrustReview.net and providing us with your personal information, you consent to the collection and processing of your data.

  • Contractual Necessity: We may process your data to perform the contract with you (e.g., to enable you to leave reviews and use our services).

  • Legitimate Interests: We may process your data to fulfill legitimate business interests, such as improving the Site and services, preventing fraud, and responding to customer inquiries.

  • Compliance with Legal Obligations: We may process your data to comply with legal obligations (e.g., if required to do so by law or regulation).


4. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To Provide and Improve Our Services: We use your data to enable features such as account creation, leaving reviews, and responding to inquiries. We also use it to improve the Site’s functionality and performance.

  • To Communicate with You: We use your email address to send you updates, support responses, newsletters (if you’ve opted in), and promotional materials.

  • To Personalize Your Experience: We use your data to personalize content and recommendations on TrustReview.net based on your preferences and activity.

  • To Comply with Legal Obligations: We may need to process your data to comply with legal requirements and fulfill obligations.


5. Sharing Your Data

We do not sell or rent your personal data. However, we may share your data in the following situations:

  • With Service Providers: We may share your data with third-party service providers who assist us in operating TrustReview.net, such as hosting providers, customer support services, and payment processors.

  • With Business Owners: If you leave a review for a business, that business will see the content of your review and your username. They will not see your email address or other personal details unless you provide them in your review.

  • For Legal Compliance: We may share your data if required to do so by law, court order, or government regulation.

  • In Case of Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.


6. Data Retention

We will retain your personal data for as long as your account is active or as necessary to provide our services. If you wish to delete your account or request that we stop using your data, you can contact us at any time.

After deletion, we will retain your data only if required by law or for legal purposes.


7. Your Rights Under GDPR

As a data subject under the GDPR, you have the following rights:

  • Right of Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.

  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data when it is no longer necessary for us to process it or if you withdraw your consent.

  • Right to Restriction of Processing: You can request that we restrict the processing of your personal data under certain circumstances.

  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

  • Right to Withdraw Consent: If you have given consent for us to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@trustreview.net.


8. Data Security

We take the security of your personal data seriously and use a variety of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and access controls.

However, no method of transmission over the internet or method of electronic storage is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.


9. Cookies and Tracking Technologies

TrustReview.net uses cookies and similar technologies to enhance your user experience. Cookies are small data files that are placed on your device and allow us to remember your preferences and actions. You can control cookies through your browser settings, but blocking or disabling cookies may affect the functionality of certain features on the Site.

Please refer to our Cookies Policy for more information.


10. Third-Party Links

TrustReview.net may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites before providing any personal data.


11. International Data Transfers

If you are located outside the United Kingdom, your data may be transferred to and processed in countries that may not have data protection laws equivalent to those in your jurisdiction. By using TrustReview.net, you consent to the transfer of your data to these countries.


12. Changes to This GDPR Policy

We may update this GDPR Policy from time to time. Any changes will be reflected on this page with the updated “Last Updated” date. By continuing to use TrustReview.net after such modifications, you consent to the updated terms of this policy.


13. Contact Us

If you have any questions or concerns about this GDPR Policy or how we handle your personal data, please contact us at:

Email: support@trustreview.net

Address: Newton Stewart, DG8 9PX, UK


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