Privacy Policy

TrustReview (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and use our website, TrustReview.net (“Site”), and services. Please read this Privacy Policy carefully to understand how we treat your personal data.

1. Information We Collect

We collect both personal and non-personal information when you interact with our platform. The types of information we may collect include:

Personal Information

  • Account Information: When you create an account with us, we collect personal details such as your name, email address, and username.

  • Review Information: When submitting a review, we collect the content of your review, ratings, and the details related to the business you are reviewing.

  • Payment Information: If you subscribe to our premium services, we may collect billing information, including your payment details (credit card, PayPal account, etc.).

Non-Personal Information

  • Usage Data: We may collect data on how you interact with the Site, such as IP addresses, browser type, referring websites, pages viewed, and your usage patterns on the platform.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience. Cookies may collect information like browsing history and preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Account Management: To create and maintain your user account, and provide customer support.

  • Service Improvement: To analyze usage patterns, improve the platform, and enhance your experience.

  • Business Listings and Reviews: To facilitate business listings, reviews, and other user-generated content on our platform.

  • Communication: To send you relevant updates, offers, and customer service messages. You may opt-out of promotional emails at any time.

  • Security and Legal Compliance: To protect against fraud, enforce our Terms of Service, and comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our platform, processing payments, or providing customer support.

  • Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, or safety of TrustReview, our users, or others.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request that we no longer use your information, please contact us at hello@trustreview.net. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Security of Your Information

We use reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information we have.

  • Deletion: You can request the deletion of your personal data, subject to certain conditions.

  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at hello@trustreview.net.


7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external sites you visit.


8. Children’s Privacy

TrustReview does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected data from a child under 13, please contact us at hello@trustreview.net.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us at:

Email: hello@trustreview.net

Address: Jeddah, Saudi Arabia


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