At TrustReview.net, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use TrustReview.net (the “Site”), including any services, features, and content provided through the Site.
By using TrustReview.net, you agree to the terms outlined in this Privacy Policy. Please take a moment to review this policy in its entirety to understand how we handle your data.
Personal information refers to data that can identify you as an individual. This includes:
Account Information: When you sign up for an account, we collect your name, email address, username, and any other information you provide when setting up your profile.
Review Information: When leaving a review or rating a business, we collect the content of your review, rating, and any information associated with your account, such as your username.
Communication Data: If you contact us for customer support, feedback, or inquiries, we may collect information from your communication, including your name, email address, and message content.
Non-personal information refers to data that does not identify you specifically. This includes:
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, preferences, and behaviors on TrustReview.net to improve the user experience and performance of the Site.
Usage Data: We collect aggregated data about how users interact with the Site, including IP addresses, browser types, device types, and pages viewed.
Location Data: We may collect non-identifiable location information to help businesses and users access relevant local services.
We use the information we collect for the following purposes:
To Provide and Improve Our Services: We use your information to deliver the services and features available on TrustReview.net, such as allowing you to leave reviews, access business listings, and communicate with other users.
To Personalize Your Experience: We use the information to customize your user experience and make relevant recommendations, such as suggesting businesses or services based on your preferences.
To Communicate with You: We may use your contact information to send you updates, newsletters, and marketing communications (if you have opted in).
For Business Analytics: We may aggregate user data to analyze trends, improve our services, and track performance.
To Respond to Your Inquiries: We use your contact information to respond to customer support requests, feedback, and other inquiries.
We value your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share your personal information with trusted third-party service providers who help us operate and improve TrustReview.net (e.g., hosting providers, payment processors, customer support systems). These providers are obligated to protect your information and only use it for the purposes specified by us.
With Business Owners: If you leave a review for a business, that business may see your username and the content of your review. Businesses cannot see your email address or any other personal information unless you explicitly share it in the review.
For Legal Compliance: We may disclose your information when required by law, court order, or government regulation. This may include situations where we need to cooperate with law enforcement or to protect our legal rights.
In Case of Business Transactions: In the event that TrustReview.net undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We retain your personal information for as long as your account is active or as long as necessary to provide you with our services. If you wish to delete your account or request that we no longer use your information, you can contact us at any time.
Once your account is deleted, we will remove or anonymize your personal information, unless retention is required for legal or operational purposes.
We use a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access controls.
However, no data transmission over the internet or method of electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information under certain conditions.
Opt-Out: You can opt-out of receiving marketing communications by clicking the unsubscribe link in emails or contacting us directly.
To exercise any of these rights, please contact us at the email address provided below.
TrustReview.net uses cookies and similar technologies to enhance your user experience. Cookies are small data files stored on your device that help us remember your preferences and analyze how you use the Site.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on the Site.
TrustReview.net may contain links to third-party websites, advertisements, or services. This Privacy Policy applies only to TrustReview.net, and we are not responsible for the privacy practices of third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the “Last Updated” date at the top of this page and, if necessary, providing additional notice (e.g., through email or a prominent notification on the Site).
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: support@trustreview.net
Address: Newton Stewart, DG8 9PX, UK
